Purpose of the Post
To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the
absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the
children and young people. To undertake direct work with children and young people as appropriate. To work in
partnership with other professionals to achieve optimum outcomes for young people.
Supervisory Responsibilities
Responsible for supervising junior home staff as directed
Equal Opportunities
All young people are equally entitled to have their needs met in a fair and balanced way. All staff members
responsible for promoting equal opportunities for all and for challenging any behaviour or practice which
discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender,
sexual orientation or any other perceived difference.
Accountable To
Deputy House Manager, Registered Manager and The Directors
Specific Duties and Responsibilities
To meet the needs of children through:
- To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.
- To actively promote the child’s/young person’s education by assisting with and encouraging school attendance, homework, school liaison, attending parent’s meetings/evenings, PEP’s etc, in particular with the Education Department.
- To act as a positive role model to any child within the organisation. To bring into practice a Therapeutic approach in dealing with any Child regardless of age.
- To assist the Support Workers in their roles as Key Workers and act as a link worker to the Children/Young People when their Key Worker is not available.
- Ensuring that each member of staff is aware of each child’s care plan and their responsibilities for its implementation
- Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people
- Undertaking direct work with young people and acting as an appropriate role model.
- To be responsible for, the maintenance of good quality written records and reports regarding the children/young people in our care. To ensure that all paperwork is clear and eligible.
- Chairing children’s meetings and facilitating consultation with young people generally
- Acting as an appropriate adult where appropriate.
To manage a staff team through:
- Providing managerial control and direction in relation to staff duties and responsibilities.
- Taking responsibility for planning shifts and ensuring their smooth running when on duty.
- Providing consultation and informal advice and support to staff in relation to day to day matters.
- Offering 1:1 supervision to staff in line with National Minimum Standards
- Contributing to team and staff meetings to facilitate good communication and staff development
- To co operate with the company’s relevant health and safety legislation, policies and procedures in the performance of the duties of the post
- Ensuring staff work within the Homes policies, procedures and National
- Minimum Standards requirements
General Responsibilities:
- To assist the Registered/Deputy Manager in the implementation of all aspects of the Statement of Purpose
- To deputise in the absence of the Registered Manager
- To drive company vehicles – subject to policies and procedures
- To work on a rota basis according to the needs of young people
- To ensure that resources are allocated appropriately and financial records are accurately maintained
- To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs
Special Conditions
- This post requires the holder to do varying shifts, which include early morning and late evening work and an on call rota system. The post holder also is required to work weekends as part of a rota and Bank Holidays when required. Sleeping-in duties are also required for which an additional payment is made.
- On occasions you may be requested to change your rota at a given notice as per your contract, to ensure the contingencies of the service are covered. This may also include covering an additional sleep-in duty as an emergency measure.
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Registered Manager.
- To undertake such other duties appropriate to the grade of the post and the needs of the Organisation in order to develop and maintain service delivery. However the Organisation will be mindful at all times to ensure that these duties are not so onerous as to prevent the Senior RSO fulfilling their role.
- This post requires the holder to have a clear Criminal Records Bureau check at all times Changes to personal circumstances which may effect this must be notified to your line manager immediately
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Caring for children always involves a high degree of personal responsibility. The primary role of the Residential Support Worker (RSW) is to work as part of the staff team in a children’s home under the direction, guidance and supervision of the home management team. Promoting and safeguarding the welfare of children and young people is paramount at all times. Accalia Care Services operates Ofsted-registered children’s homes in Moseley, Yardley Wood and Oak Lodge which provide care and support to vulnerable children with complex needs in accordance with regulatory and legal requirements and standards (e.g. the Children’s Homes [England] Regulations 2015) and Company Policies and Procedures. The home operates 24-hours each day, every day of the year, requiring round-the-clock staffing and management. RSW’s are required to conform to appropriate standards of conduct at all times and to be mindful that they serve as important role models to the children in their care. RSW’s are professionally and operationally accountable to the Registered Manager in the children’s home.
RSW’s are required to provide care and support to children in the 7 to 18 age range, although most of the residents are likely to be in their mid-teens. The full-time shift pattern is a 24-hour shift from 07.30am through to 08:00am the following day, including sleeping-in overnight. RSW’s typically work two-three full shifts per week, including shifts on the weekends. There is also the requirement waking night staff. The home’s aim is to provide a family-type atmosphere. RSW’s are required to: family-type atmosphere. RSW’s are required to:
- Supervise and monitor children as directed, which may include 1:1 or 2:1 supervision.
- Keep accurate, factual, and legible written records (e.g. records about the child’s behaviour; phone messages; communication notes).
- Be punctual and record accurate shift start and finish times using systems that is currently in place to capture this.
- Protect and safeguard children from harm both inside and outside of the home environment.
- Treat children with respect and dignity in a way that promotes feelings of trust and safety.
- Help to maintain a safe environment that complies with Health and Safety and other legal requirements.
- Undertake domestic tasks such as shopping, food preparation, cooking, and cleaning.
- Promote the healthy development and adjustment of children in their care.
- Administer first-aid to injured children.
- Help children adhere to appropriate behavioural expectations and challenge children when they display inappropriate behaviour, in line with the child’s management and care plan.
- Ensure the home environment is appropriate and sensitive to the individual needs of children, including specific needs (e.g. cultural, religious, dietary, language needs).
- Relate appropriately to the children, which includes engaging children in appropriate conversation and activities both in the home (e.g. arts and crafts, computer games) and outside the home (e.g. swimming, ice-skating), which may require a degree of physical exertion.
- Accompany the children and young people on residential trips and holidays.
- Assist children at times of emotional and behavioural crisis, which may include use of de-escalation strategies to calm the child and, as a last resort, use of physical management. RSW’s are sometimes exposed to challenging and distressing behaviour (e.g. self-harm, aggression, verbal abuse).
- Assist children with educational tasks and homework (e.g. reading practice).
- Assist older children in the development of independence skills (e.g. cooking,
- Relate in a professional manner at all times to the child’s family and friends, and to other professionals (e.g. social workers, health workers, teachers, Ofsted inspectors).
- Develop an appropriate understanding of each child/young person’s developmental, emotional, social, educational, and behavioural needs in order to meet his/her needs as part of the care team and care planning process.
- Communicate effectively with other team members and maintain good working relationships with other team members.
- Attend and participate in line-management supervision.
- Attend and participate in training as required, including mandatory training (e.g. fire safety; medication administration) and external professional training (e.g. Level 3 Diploma for the Children and Young People’s Workforce).
- Attend and participate in staff team meetings and demonstrate an ability to reflect and learn.
- Manage company money appropriately (e.g. petty cash); keep receipts of any purchases; and maintain accurate written records (e.g. petty cash book).
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